IFCBAA呼吁生物安全改革和短期解决方案




IFCBAA calls for a biosecurity reform and 短期解决方案 to improve client service standards

Members would be aware that earlier this year the 国际代理 and 海关 澳大利亚经纪人协会 Ltd. (IFCBAA) Chief Executive Officer,  Paul Damkjaer and Head of Border & 生物安全, Zoran Kostadinoski会见农业部长, 干旱和紧急情况管理, 亲爱的大卫Littleproud, 安德鲁·梅特卡夫, 秘书, 安德鲁的舌头, 副国务卿,科林·亨特-第一助理国务卿, 生物安全操作, 农业部, 水与环境(本署),讨论影响边境贸易便利化的主要部门的生物保安系统问题和表现水平.

很高兴听到部长说:而生物安全必须放在首位, it is also important that we explore more innovative ways of operating, 因为做更多同样的事情是不可能的”.

在基层和战略层面与工业界合作和联合设计活动,对于实现改革,同时确保贸易和商品流向澳大利亚消费者,将是至关重要的, 说,部长.

部长承认,该部门需要自动化来提高生物安全文件评估的速度和准确性,并对现代系统进行投资,以更有效地安排和部署评估和检查服务.

IFCBAA亦与生物安全监察长Rob Delane先生会面,并详细讨论了评审报告内的行业问题 在不断变化的风险和商业环境中,该部门有效减轻边界前和边界内生物安全风险的运作模式是否充足. 以下摘录自报告的执行摘要.

  • 广泛的评估认为,在应对2021年至2025年预计将普遍存在的多样化和不断演变的生物安全风险和商业环境方面,生物安全系统处于不利地位.
  • 尽管许多敬业的人付出了很多努力, 该部门对该系统的管理未能达到实施《乐博平台app官方网站》关键要素所需的监管成熟度.
  • 如果要在不加剧对效率的不利影响的情况下有效减轻生物安全风险,就必须解决目前对及时提供生物安全的限制, 澳大利亚进口部门的成本和盈利能力. Import sector business disruption now costs many businesses much more than the department’s cost recovery fees and charges. 这是过去十年的一个显著变化,反映了进口部门企业面临的国际和本地竞争压力增加. 在新的背景下, industry has a strong incentive to work in partnership with the department to provide higher levels of certainty.
  • The department continues to struggle with outdated information systems that affect the way information is recorded, 检索, 分析和分布. This impacts the single view of an entity’s compliance history, which is foundational to a future co-regulatory operational model. 例如, 如果部门不知道哪些实体符合规定,如何确定共同规管安排或制定低风险进口商简介的适宜性?

该部门目前正在进行几项举措,这些举措将有助于未来在边境更有效地管理生物安全风险. More information on what the department is doing and how industry can help is provided in the 进口咨询行业公告225-2021.

然而, IFCBAA认为,部门现在的优先事项应放在IFCBAA强调的短期解决方案上,以改善评估和处理文件的客户服务标准, 检查和治疗后释放, as the ‘end to end’ process needs urgent attention to facilitate trade.

根据会员和他们的客户的反馈,部门的客户服务标准不符合当今商业行业的需求,是贸易的障碍, which impacts commercially and financially on the industry that pays fees for service. IFCBAA认为,现在是时候开始审查客户服务标准,以满足现代商业期望,同时确保保持有效的生物安全风险管理.

现时的服务标准说明-透过网上货物递交系统递交的紧急货物的进口文件,须于收到后一个工作天内处理,而非紧急货物递交则须于收到后两个工作天内处理, and the department's measure of success is based on 80% of assessments being processed within the service standard.

现实是行业经历过的 最多9天的延迟 in documentation assessment processing in some cases and forced to move cargo under bond to a depot to minimise high wharf storage costs. The department advised industry that the increased trade volumes, 后期文档诉讼, increased industry non-compliance and COVID restrictions mainly in NSW and VIC contribute to the delays in entry processing.

Back in the days when the department operated front counters the service was quicker, 行业确定, better access to biosecurity officers and closer working relationships with the department.

不幸的是, 由于实施在线文件提交和关闭前台柜台,人员接触缺失,使成员难以与高级生物安全官员交谈,以解决日常问题. A recently retired member said his biggest regret is that our industry has lost touch with the regulator.

The service delays result in additional costs for wharf storage, 集装箱滞期费, container transport/staging costs for movement under bond and lost sales opportunities for the cargo owners.

由于进口项目是从行业中收回成本, it is reasonable for industry to expect a commercially viable service.

IFCBAA understands the biosecurity system automation and reform takes time to implement, 因此,协会已与海关的高级行政人员安排双边磋商会议,就主要议题及以下事宜进行讨论 短期解决方案 to address the current delays with entry processing and inspections.

  • Review the COLS lodgement and prioritisation system to ensure it’s consistent and effective.
  • Provide better access for customs brokers to contact senior biosecurity officers to address assessment, 检查及处理事宜.
  • Automate COLS to enable customs brokers to access “self-service” function to change of inspection location, reprint of biosecurity directions and final record of service etc. This will limit the need to call the department for simple functions.
  • 在高峰期进行资源评估, inspection and treatment divisions to facilitate trade and clear the current backlog. 考虑输入处理KPI来提高生产力.
  • Extend operating hours or process documentation 7 days a week as the supply chain never stops.
  • 减少闭路, BMSB验证, 密封完好的干预, documentation request for entries lodged via AEP and consider a reduction of intervention for compliant importers.
  • 允许批准的安排进行简单的检查.e. visual and label inspection, tailgate or other inspection and sampling services.
  • Review Client Service Standards to meet modern commercial expectations while ensuring effective biosecurity risk management is maintained.

长期 建议和解决方案.

  • Undertake a Reform to modernise the ‘end to end’ biosecurity system. 数字化转型需要能够应对未来的贸易增长和日益增加的生物安全风险,因为仅仅增加资源对未来的生物安全系统来说可能是不可行得通的.
  • Provide a single portal for customs brokers to be able to access services limiting the need to contact biosecurity officers. Portal to provide visibility of entry status, processing and connectivity.
  • 从事务性文件管理人员转变为生物安全风险管理人员,并允许认可人员承担低风险评估职能,使生物安全官员有时间专注于高风险干预措施.

IFCBAA is now calling on the department to speed up the biosecurity reform, focus on 短期解决方案 and develop a biosecurity system for the future, as additional funding was secured in the Federal Budget and the imports program is cost recovered from industry.

该系统必须能够处理在边境增加的生物安全干预,减少对工业的影响,同时仍然有效地管理进口项目中的生物安全风险.

IFCBAA attended the recent National 生物安全 Forum 2021 to hear more about the department’s 《乐博平台app官方网站》. 该部门意识到生物安全系统不是为当今复杂的供应链而建立的,也没有从现有数据中提取全部价值. The regulatory settings are not keeping up with the change and the department acknowledged the skills and workforce challenges.

As part of the initial consultation on the 《乐博平台app官方网站》, IFCBAA代表成员向农业部提交了一份关于国家生物安全战略应重点关注与进口项目有关的内容的报告. A meeting has been scheduled with the National 生物安全 Strategy Project Team to further discuss our submission. 如果你希望有你的发言权完成 调查 2021年11月26日.

生物安全检查在边境延迟, on top of the global supply chain disruptions and commercial delays with receipt of documentation for pre clearance, 其他利益相关者的迟交货物报告, 迟交转船确认, 都不在乐博平台app官方网站成员的控制范围内吗. 不幸的是, additional costs due to the delays will be to the cargo owner’s account, 哪些最终会传递给消费者.

代表会员, 由于生物安全是一项共同责任,IFCBAA致力于继续与该部门合作,就改革“端到端”生物安全系统的短期和长期共同设计解决方案进行合作.

成员可以与客户分享这一生物安全更新,因为生物安全系统的延迟会对其业务产生商业和财务上的影响. This update may help members clients be aware of the biosecurity issues and have realistic expectations as the delays are outside members control.

IFCBAA将随时通知成员未来的发展. Thanks for your understanding, ongoing patience and cooperation.

IFCBAA团队

2021年11月22日